Who We Are
Belja Limited is the data controller of your personal information collected through our website and services.
Contact Us
If you have questions about how we handle your data, reach us at:
19 London Industrial Park, Eastbury Road, Beckton, London, E6 6LP
info@belja.co.uk
What We Collect
We collect personal data to run and improve our services. This includes:
- Name, contact info, billing/shipping details
- Device/browser data via cookies
Why We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Order processing & delivery | Contract |
| Service improvements | Contract, Consent, Legitimate Interest |
| Personalised recommendations | Consent, Legitimate Interest |
| Legal compliance | Legal Obligation |
| Customer support | Contract, Legitimate Interest |
| Marketing & ads | Consent, Legitimate Interest |
| Fraud prevention | Legitimate Interest |
We may also ask for your explicit consent for specific purposes. You can withdraw consent anytime.
Cookies
We use cookies to improve your experience. These include:
- Essential cookies – for login/cart functionality
- Analytics cookies – to understand usage
- Functionality cookies – to remember preferences
- Targeting cookies – for personalised ads
Third-Party Services
We share data with trusted partners (e.g., couriers, payment processors) who help us deliver our services — always under strict privacy terms.
Security
We protect your data using:
- Encryption & secure systems
- PCI DSS compliance for payment security
- Identity verification before disclosing personal info
Data Retention
We keep your personal data for 2 years, unless legally required to retain it longer.
Your Rights
Under data laws, you can:
- Access your data
- Correct inaccurate/incomplete info
- Delete your data (in some cases)
- Limit or object to processing
- Transfer your data to another service
You don’t need to pay to exercise these rights. We’ll respond within 1 month.
To make a request, contact us at:
Belja Limited, 19 London Industrial Park, Eastbury Road, Beckton, London, E6 6LP
Complaints
If you’re unhappy with how we’ve handled your data, write to us at:
1575d London Road, London, England, SW16 4AA